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Returns & Refund Policy

Notification to Beds bed must be made within 5 days of receipt of your goods, by writing via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and completely outlining the appropriate subject / grounds for the requisite to return the said products.

Products must be unused / un-assembled and returned in their original packaging and condition - we will not accept returns of used / assembled or incorrectly packaged items.

In the unlikely event that products arrive faulty or damaged, please inform us immediately so that we can replace them in part or whole in accordance with your statutory rights.

We are only able to refund the cost of shipping where products are supplied in a faulty or damaged condition. These conditions do not affect your statutory rights.


Please Note:

If the customer wishes to return items that are as a result of change of mind, Beds bed reserves the right to make a restocking charge of 15% of the total value of the original order. (Goods must be returned in original packaging and of mint condition to receive a refund)

Beds bed reserves the right to make a pre-advised charge for the collection of goods from your premises.

Your statutory rights are not affected by any of the terms outlined above.